"Argentina" Doesn't have the expected phone format/regex in HR profile users

manigandan s1
Tera Contributor

Hi Everyone,


For the users who belong to Argentina location, whenever they are trying to give the phone number in the format -> "Country code + area code + 8 digits (6 or 7 digits Optional)" They are facing some challenges.


They are getting a pop up - Invalid phone format.

The format for the landline -> +54 11 XXXX XXXX -> Its working and is accepting the format.
The format for the Mobile -> +54 9 11 XXXX XXXX -> this is not working as expected. It's changing the format.

e.g. when I have given the phone number as -> +54 9 11 XXXX XXXX -> It automatically removes 9 and put the 15 after the area code. Like this -> +54 11 15 XXXX XXXX.

And we found the below regex configured for the Argentina location.

 

manigandans1_0-1713800079414.png

 

Any idea how to over come this issue without removing the 9 value and additionally auto adding the 15 value from the given phone number.

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