Related Catalog Items on knowledge article

jrusso
Tera Expert

In the Related Catalog Items related list for a knowledge article, I would like to include items from a catalog that contains only content items, and not record producers.  When trying to add items from this catalog, I use the filter to select this catalog, but there are no choices in the pick list.

 

I was told that there is a reference qualifier on this Related Catalog Items related list that excludes content items.  How do I update this reference qualifier to allow me to add content items from the other catalog?

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron

Hi there,

 

Here you go 🙂

This is how it looks like out-of-the-box, and indeed the reference qualifier like you are mentioning. You could change this, that's up to you ofcourse.

 

Screenshot (543).png

 

Kind regards,
Mark

View solution in original post

2 REPLIES 2

Mark Roethof
Tera Patron

Hi there,

 

Here you go 🙂

This is how it looks like out-of-the-box, and indeed the reference qualifier like you are mentioning. You could change this, that's up to you ofcourse.

 

Screenshot (543).png

 

Kind regards,
Mark

Thank you, Mark.  I was able to add an OR condition to include Content Items and I can now select content items as a Related Catalog item.