Remainder Notifications

Madhan007
Tera Contributor

‎03-04-2024 03:34 AM

Hi
I have a Target Day field[ which displays the final day the request should be completed]  on the Request/ ticket. Automated Notifications should be sent to the Processor when 50%, 75% and 100 % of  Target time has completed.
For some Reason SLA's cannot used. How can I achieve this? Please pour your Insights

Thanks in Advance!

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Kieran Anson
Kilo Patron

‎03-04-2024 04:05 AM

Why can't SLAs be used? Is the table a non-task table?

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