report on incidents when it was changed to one particular assignment group to another

[AJAYKUMAR G]

report on incidents when it was changed to one particular assignment group to another

[AJAYKUMAR G]

I need exact time happened assignment changes. 

[AndersBGS]

Hi @AJAYKUMAR G ,

Yes, that the incident metric can give you. 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders