Response Template: How to add current user name?

Niclas
Giga Guru

In the Response Template, is it possible to insert the current users name or to invoke a script?

Typical example would  be to insert some signature like "Best regards, <Name of User>"

1 ACCEPTED SOLUTION

There is a new "Insert current User" button available since Paris, see docs

find_real_file.png

View solution in original post

8 REPLIES 8

punitchourey
Tera Contributor

Hi Niclas,

 

I have the same requirement.

Let me know whether this solved.

 

Thanks,

Punit

There is a new "Insert current User" button available since Paris, see docs

find_real_file.png

"insert current user" enters the user.name field which most likely is "first and last name".

Is there a way to alter the ${current_user} variable to make it point to any other field in the user record?


If I helped you with your case, please click the Thumb Icon and mark as Correct.


HG10
Tera Contributor

However, I would like to display only the first name of the current agent. What does the variable look like for this?