Restrict triggering of email notification to when no contextual results found on the related HR case

[Ram141]

Hi Team,

Can you please guide on establishing this scenario.

Currently we are triggering the notification to requester with related contextual search results using table configurations and we are using email script : cxs_emailsearchresults (OOB) in the email body.

Now I need to restrict triggering of email notification to requester when no contextual results found on the related HR case.

Thanks,

Ram

[Ankur Bawiskar]

@Ram141 

may be try using advanced notification condition and see if any search results were there or not

If not then set answer = false; in script section

answer = true;
var searchRequest = cxs_App.getActions("cxs_TableActions", current).getEmailSearchRequest(email_action);
if (!searchRequest || searchRequest == null || !searchRequest.query.freetext || !searchRequest.meta.get("runAsUser"))
    answer = false;

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[Ram141]

Hi @Ankur Bawiskar ,

Thanks for the reply, I have tried this it's showing an error as "cxs_App undefined, may be missing a global qualifier" I tried by giving sn_hr_core.cxs_App but it's still the same error.