Roles required for read access to an HR Case

[kartikey]

Hi everyone,

I wanted to know what all roles are required to have just the read access to an HR case.
the sn_hr_core.basic role given to an agent gives him write access as well.
Exactly what all roles are required to just read the HR case and not edit any of it's field.

Regards,
kartik

[Mohith Devatte]

Hello @kartikey ,

can you try  by only giving this  role ?

sn_hr_core.case_reader

Because sn_hr_core.basic role gives 

• sn_hr_core.case_writer 

as a contained role which is the reason you are able to edit the cases

Hope this helps 

Mark my answer correct if this helps you 

Thanks

[kartikey]

Hi Mohith, anything else apart from this role?

[Mohith Devatte]

@kartikey this should be it try with this and let me know if this works.

Because sn_hr_core.basic role gives 

• sn_hr_core.case_writer 

as a contained role which is the reason you are able to edit the cases

So only try giving the reader role

Hope this helps 

Mark my answer correct if this helps you 

Thanks

[israyalkhan1]

Hi @kartikey ,
user is not able to view unassigned HR cases, all the roles user have like case reader, basic or writer then what's the reason that user not able to see that HR cases