Select button on Attachment window of agent workspace not visible

[cshashidhar]

Hi There,

HR Agent creates task on a HR case
Task attachment field does not allow you to upload a document - no 'select' button.I know it is controlled by role as admin can see the button however not sure where these configuration of this Ui action is done in UI builder/configurable agent workspace.. any help is appreciated 

Thanks,

Chaithra

[Sid_Takali]

Hi @cshashidhar 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0791816