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HR Roles

IN HR module, for Contingent workers to get front end access for HR portal so that to create a case, do we need to give sn_hr_sp.hrsp_contingent ?While trying to activate this role in my instance, it gives a Info Message as"Rule change is submitted f...

Mishu by Tera Expert
  • 596 Views
  • 1 replies
  • 1 helpfuls

preview document issue on Agent worksapce

Hi All, I have created a HR case and I can view preview document for the same. However, when I try to open the same case on agent workspace for HR case management then i see the below error. Encountered a server issue. Please try again.  Please assis...

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username21 by Tera Contributor
  • 594 Views
  • 1 replies
  • 0 helpfuls

Resolved! Learning Material for HRSD and Scripting

Hi All,I'm new to HRSD and scripting. I want to learn it from basic and do a mainline certification in HRSD. Please help me with documentations and video links related to HRSD and scripting. 

Suvetha S by Tera Contributor
  • 955 Views
  • 4 replies
  • 2 helpfuls

Resolved! getDisplayValue is failing on string field

Hello Everyone, is something wrong with my script : var visa ;var g = new GlideRecord('sn_hr_core_profile');g.addQuery('number=HRP0153690');g.query();if (g.next){visa = g.getDisplayValue('u_employment_status');gs.print("Print Visa value "+ visa);} St...

kuttti by Kilo Guru
  • 749 Views
  • 5 replies
  • 4 helpfuls

The Employee Experience Pack Onboarding

I'd looking for some clarity for the "Employee Experience Pack: Onboarding". Is this basically considered legacy at this point? I'm assuming so since it only supports Rome. Second, if this is no longer current, does simply adding the Enterprise Onboa...

KB15 by Giga Guru
  • 1500 Views
  • 1 replies
  • 0 helpfuls

To create a new tab called 'Related cases' at the bottom of the case page

I want to create a new tab called 'Related cases' in the table at the bottom of the case page which allows users to relate cases together but the relationship does not impact the State or notes / comments in the case. This request does not replace Ch...

Community Alums by Community Alums  
  • 1042 Views
  • 4 replies
  • 0 helpfuls

Reference field values are not visible in Portal

I have an HR Service (Scope - Human Resources: Core) in the ESC Portal. I have created a custom table "Routing ID" in Global scope which extends CMDB CI Table.  I have a variable in the HR Service which is referenced to the custom table. I have recor...

Attachments on HR Cases from Inbound Actions

Hi Community, we encounter a problem when it comes to attachments from Inbound Actions.The goal is of course, to get attachments displayed in the created HR Cases, which unfortunately does not work by itself - at least not everytime. When checking th...

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David357 by Tera Contributor
  • 597 Views
  • 3 replies
  • 1 helpfuls

How to hide HR services to certain groups

How to hide HR services to certain groups but some members can have multiple groups which should also see all HR services. 15 groups = only 4 hr services should be visiblesome members of these 15 groups are also members of another group let's say 'Le...

geannaweed by Tera Contributor
  • 1214 Views
  • 4 replies
  • 0 helpfuls

How to add a Service Portal widget to UI 16 Form

Hi Community, I'd like to implement a Service Portal widget into a native UI form (HR Case, for example). I'm stuck because even though I created the formatted and added it to the form, I have no idea how the UI Macro should look like. This is how it...

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nborowiak by Tera Contributor
  • 641 Views
  • 2 replies
  • 1 helpfuls

Resolved! CSV file row size limit

Hi All,I have a issue with the load data, we are picking the csv file from a shared location. As per the raw file we are almost getting 16000 records. but when we check the import sets we can only see around 3000 records are picked and placed in the ...

trinadh2 by Giga Guru
  • 1702 Views
  • 5 replies
  • 0 helpfuls