Hi,
I'm trying to test out the new 'Generate onboarding ramp-up plan agentic workflow' in HRSD.
I'm currently trying to follow the product documentation: https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/human-resourc...
But getting stuck on the third step. As the record is "read-only based on its protection policy", I cannot activate it. When trying to copy it by insert-and-stay, the record is still protected, so now I have a clone which I also cannot delete. I'm a bit confused here, could anyone please assist?
