Setting variable set to mandatory

[GhitaB]

Hi everyone !

please i have a quick question, When i make a variable set to mandatory will it make the variables inside mandatory too or i need to set them mandatory

[GhitaB]

actually i have another issue that i need to set some mandatory fields inside that MRVS : 

function onSubmit() {
var country = g_form.getValue('subject_country');

if (!country || country.toLowerCase() !== 'australia') return true;

var emergencyName = g_form.getValue('emergency_name');
var relationship = g_form.getValue('emergency_relationship');
var address = g_form.getValue('residential_address');
var eCountry = g_form.getValue('emergency_country');
var mobile = g_form.getValue('phone_mobile');

if (!emergencyName || !relationship || !address || !eCountry || !mobile) {
spModal.open({
title: "Missing Information",
message: "Please complete all required Emergency Contact fields before adding the row.",
buttons: [{ label: "OK", primary: true }]
});
return false;
}

return true;
}  the problem i'm facing that it worked when i remove the country condition cause the subject country exist in the catalog item and i guess it's not getting catched inside the modal of the MRVS what to do in the case cause i need to make them mandatory for a specific country

[Aniket Chavan]

@GhitaB  Let’s try to simplify things a bit — I got a little confused reading your last response, so just want to make sure I’ve understood correctly before helping further.

From what you shared, it seems like you want to make some fields inside an MRVS mandatory, but based on the value of a variable that’s outside the MRVS — specifically subject_country, right?

If that’s the case, I’m wondering why you’re not using an onChange client script on subject_country itself? That way, based on the selected value (like "australia"), you could directly set the inner MRVS variables as mandatory — which would enforce validation while filling out the form, rather than only at submission. It’s generally a cleaner user experience too, since users know right away what’s required.

Anyway, if you still prefer the onSubmit approach, that’s totally fine — just wanted to check in case you’re open to an alternate method.

Also, just to confirm:

subject_country is the field outside the MRVS and it’s the deciding factor.

The following variables are inside the MRVS and need to be mandatory only when subject_country == 'australia', right?

1. emergency_name

2. emergency_relationship

3. residential_address

4. emergency_country

5. phone_mobile

If all that’s correct, just let me know and I’ll help you with the exact script/logic. And if anything’s off, feel free to correct me — no worries at all!

🔹 Please mark ✅ Correct if this solves your query, and 👍 Helpful if you found the response valuable.

Best regards,
Aniket Chavan
🏆 ServiceNow MVP 2025 | 🌟 ServiceNow Rising Star 2024

[GhitaB]

yes exactly that's what i want to do