Short description is missing in My requests case page when widget is cloned

[sri vijaya]

Hi

in MY requests case page, cloned the "standard ticket header" widget for customization but before customization itself the short description as title is removing from the case page as shown in the picture in yellow

usually in OOTB widget it would appear but for cloned version even before our customization the short description is missing from the page

please help to resolve the issue

@Dr Atul G- LNG @Sandeep Rajput @Abhishek_Thakur 

[Sandeep Rajput]

@sri vijaya On your cloned widget, please check if the correct roles are populated. In absence of the role, some information would not be displayed or the widget itself would not get displayed.

[Dr Atul G- LNG]

Not 100 % sure @sri vijaya  Might be something goes wrong in cloning. Try to clone again and dont make any changes and use in request and see is it all good?