Show Description of HR case in portal view

[Vijay Baokar]

Hello Everyone,

I want to display Description of HR case to HR Portal as highlighted below

Please help.

[Saurabh Gupta]

Did you customize your widget?

[Vijay Baokar]

Hi Saurabh,

There are 2 fields 

description

rich_description 

Which one to select.

[Saurabh Gupta]

I think it should be description.

[Ashwini Jadhao]

Hi @Vijay Baokar ,

I have also face this issue previously.

Sometimes configurations will not reflect. So try to logout and login again.

even if it will not get reflect then clear cache.

Please mark my answers correct and helpful if it works for you.

[Vijay Baokar]

Hi Ashwini,

It didn't work.