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12-05-2022 11:06 AM
Hi,
When user are able to view the HR Service catalog in ESC portal & after submitting they are getting below error.
"Sorry, either the data doesn't exist or you don't have access".
Post Submission of the HR Case No details are visible & from list view the security constrains are there.
User has both HR Basic role. Please suggest.
Note: The issue is not in other sub production instance only in a particular instance. Verified ACL's
Solved! Go to Solution.
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12-05-2022 11:51 PM
No the issue was property which was set to true: sn_hr_core.impersonateCheck. In impersonation we cant read the users tickets
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12-08-2025 07:31 AM
i checked all posted comments but my issue not fixed shows same in ARC
Sorry, either the data doesn't exist or you don't have access
