Sorry, either the data doesn't exist or you don't have access

Community Alums
Not applicable

Hi, 

When user are able to view the HR Service catalog in ESC portal & after submitting they are getting below error.

"Sorry, either the data doesn't exist or you don't have access".

Post Submission of the HR Case No details are visible & from list view the security constrains are there.

 

User has both HR Basic role. Please suggest.

 

Note: The issue is not in other sub production instance only in a particular instance. Verified ACL's

1 ACCEPTED SOLUTION

Community Alums
Not applicable

No the issue was property which was set to true: sn_hr_core.impersonateCheck. In impersonation we cant read the users tickets 

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10 REPLIES 10

VedangPatil
Tera Contributor

i checked all posted comments but my issue not fixed shows same in ARC

Sorry, either the data doesn't exist or you don't have access