Hi everone,
I would appreciate your assistance with an issue I am encountering.
How can I make the actions button, which includes the cancel request option, visible to all users? Currently, it is only accessible to those with the Admin role.
thanks in advance
Tal
Hi,
There is another widget called ''Actions Widget'' that takes care of the action buttons that are available in the Ticket Header widget. There are queries to check the rights of users and if true, it will show the action.
You can see an example below.
