Subject person field not redirected correctly

Skydev22
Tera Contributor

‎06-04-2025 05:30 AM

Hello community subject  person should redirect me to HR Profil but somehow i get redirected to sys_user any suggestion on how to solve this please ?Capture d’écran 2025-06-04 135425.png

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Rob Sestito
Mega Sage

‎07-10-2025 06:45 AM

Hi there @Skydev22 -

Could you maybe also show the image of the subject person tab that opens when you click on their name?

By default, yes, it does open the hr profile record:

 

RobSestito_0-1752154196678.png

HR Profile tab that opens up

RobSestito_1-1752154238950.png

Even the little person icon states it will open the hr profile

RobSestito_2-1752154856687.png

 

This could be a system issue you are having, which would require a SN HI Support ticket. As this is base system functionality and if broken, SN needs to correct it.

 

 

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Ratul Arora
Kilo Guru

‎07-11-2025 12:30 AM

Hi @Skydev22

 
1. Check the Workspace Configuration for Navigation

  • Go to UI Component / Declarative Action / Configuration used for the Workspace.

  • Look for the "Open Record" or similar action on the Community Subject or Person entity.

  • Ensure the table reference is pointing to sn_hr_core_profile instead of sys_user.

    OR
    Make sure the sn_hr_core_profile record actually exists for the user. If it doesn't, it will always fall back to sys_user.

Regards,

Ratul A

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