Taxonomy topic banners are not reflecting on ESC portal

Divya98
Tera Contributor

‎06-20-2025 03:46 AM

I have added Taxonomy level 1 topic banners from classic view  but it was not reflecting in ESC portal. Even though if i select instance options as primary display icon and secondary display Banner it's not reflecting. 

Please help me on this.

 

 

Regards,

Divya

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Bhavesh B
Kilo Sage

‎06-20-2025 03:48 AM - edited ‎06-20-2025 03:50 AM

@Divya98 : Do clear the cache. or do logout and login. Should be able to see.

If still not, then validate the steps as mentioned in this article.

How to get the Topic banner image to show in the Employee Center portal

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Shraddha Kadam
Giga Sage

‎06-20-2025 03:53 AM

Hello @Divya98 ,

 

Can you provide a screenshots to get a clear idea what you have done.

 

Thank you.

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