Text is not clearing when clicking on the "save" button in comments section

[sri vijaya]

Hi

In HR agent workspace, we have an issue, the comments which we post there, and when we click on "save" button , the note was saved but text still appears in compose text box and text box did not clear(please refer below screenshot)

so we need to clear the text once the save button is clicked and text is saved

please help with any references 

@Ankur Bawiskar @Dr Atul G- LNG @Matthew_13 

[Wessel van Enk]

Hi @sri vijaya,

Are you using the OOB config or did you make some modifications via UI Builder? 

[Ankur Bawiskar]

@sri vijaya 

if you are using OOTB HR Agent workspace and no customizations done in UI builder Record page then this should not happen.

Try to check in other browser and incognito mode.

may be browser is auto populating that field/text box

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Sabrina Ethridg · Accepted solution]

This a known problem, PRB1985100.  Open a Support case for the workaround