The "HR Case Management " does not display on the Navigation Pane Menu

FishinImpossibl
Tera Contributor

Does anyone know why the HR Case Management menu on the Navigation Pane does not display? I have installed both "com.sn_hr_core" and "com.sn_hr_service_portal" on my Washington PDI and do not see the menu as indicated in the ServiceNow Docs below:

 

HR Case Management

Getting Started

Employee Center

My Approvals

Create New Case

Bulk Case Requests

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@FishinImpossibl Rightly pointed by J Siva, the menus won't appear unless you do a fresh login.

View solution in original post

4 REPLIES 4

J Siva
Tera Sage

Hi @FishinImpossibl 

Have you checked by logout & login again into PDI?

Regards,

Siva

Sandeep Rajput
Tera Patron
Tera Patron

@FishinImpossibl Rightly pointed by J Siva, the menus won't appear unless you do a fresh login.

@FishinImpossibl Thanks for marking the answer as accepted solution. However, you should also mark @J Siva's answer as an accepted solution as he was the first one to point it out. You can mark multiple answers as accepted solution.

FishinImpossibl
Tera Contributor

Refresh Login worked, Thank you Sandeep!