Toggle chat from menu item in portal

sri vijaya
Tera Contributor

Hi 

i have a requirement, in which when we click a menu item in header then it should open the virtual chat window directly

so i tried below community post to achieve this

Toggling Virtual Agent chat client (using Agent Ch... - ServiceNow Community 

But i am not sure where this widget needs to be added to show on the portal beside our existing menu items

please help me to fix this or any alternative method to achieve the solution

@Dr Atul G- LNG @James Chun @AndersBGS @Community Alums @Harish KM @Ankur Bawiskar 

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