Transfer HR case to incident

[28896goutham]

Need procedure to transfer or convert HR case to incident, and viceversa.

Thanks in advance.

[Anurag Tripathi]

The below is for CSL but similar can be made for HR case as well

https://www.servicenow.com/community/csm-forum/how-to-convert-case-to-incident/m-p/408014#:~:text=Ri....

[Musab Rasheed]

Hello,

Carefully go through below thread, you need to build custom solution for this.

https://www.servicenow.com/community/now-platform-forum/from-a-hr-case-when-agent-uses-the-transfer-...