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Custom Table Licenses Requirement

We have started with ServiceNow using HRSD module from now, this is our first implementation and would like to know how many custom tables can we get for free from ServiceNow?Do we have any limitation in creating custom tables? I have to create a sco...

Raj23 by Tera Contributor
  • 1811 Views
  • 6 replies
  • 4 helpfuls

HR Workspace - mandatory on close for specific Service

I find the UI Action framework quite convoluted. Between the original UI Action, then now Workspaces adding on UX Form Actions, Action Assignment, Action Payload Definition and more.All I want to do is add a small amount of behavior for a specific HR...

SWills by Tera Expert
  • 297 Views
  • 1 replies
  • 0 helpfuls

Workday HR Spoke - to-do's

Workday HR Spoke allows the to-do's to be loaded into ServiceNow through the RAAS report. Is there a way without customization to identify which to-do's are for a manager's direct report?   

Create multiple cases from a singlie hr case

Hi All.Agents need to manually create similar cases , is there any way in servicenow after first case is created agent can automate the creation of another ticket such that all the details get copied over to the second case (attachment , short descri...

kali by Tera Contributor
  • 413 Views
  • 5 replies
  • 0 helpfuls

Success Dashboard Operation Success

Hello, I have found that the latest version of Success Dashboard has "Operation Success" functionality which adds some dashboards to know the details of daily operations.At the moment, there seems to be OOTB Operation Success for ITSM only.Is there a...

Secure Documents - Washington Feature

Hello together, Has anyone of you investigated already the "Secure Document" feature in Washington? I'm trying to make this work, but the documentation seems to be lacking some information how you are utilizing this feature to limit access to documen...

Resolved! Download the attachments from old records

Hi, I created a custom button in the HR Agent workspace that allows you to download multiple attachments with a single click. It is working properly, however I am facing one problem: there are a few old records with attachments that do not display bu...

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JRY by Mega Guru
  • 339 Views
  • 2 replies
  • 1 helpfuls

Widget for Community moderators

We are looking at setting up a community page and add on a widget to list the community moderators for each relevant forum as applicable. If any one has any experience with this would be much appreciated. Thanks

UI Action button is not working on HR agent workspace

HI have created the UI Action button on the lifecycle case which is working on default view...But the same button is not working on the Hr agent workspace view..How can i make the button work on HR agent workspace view   @Ankur Bawiskar can you pleas...

Akash Kajro by Tera Contributor
  • 333 Views
  • 3 replies
  • 0 helpfuls

Display HR Task Status in Employee Centre ToDos

I want to display the value of state field of an HR Task on the Employee centre portal.By default, it is neither availble under the Details nor under Ativity tabs. Is there a way to display the HR task status to the subject person?

Dorothy by Tera Contributor
  • 463 Views
  • 3 replies
  • 1 helpfuls