Translate option in HR Agent workspace

Abhishek Chava1
Tera Contributor

3 weeks ago

Hi,

 

I am looking for an option to translate the "available" label to another value in HR agent workspace. We have localization available. Can someone point me in the right direction ?

 

AbhishekChava1_0-1767857668477.png

 

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Kohei Tominaga1
Tera Guru

3 weeks ago

Hi, @Abhishek Chava1 
You are using the Advanced Work Assignment and you want to change the label of the presence, correct?

The presence is defined in the Presence States [awa_presence_state] Table and its translated text is located in the Translated Name / Field [sys_translated] table where Table = awa_presence_state and Value = available.
You can change the label from there.

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Kohei Tominaga1
Tera Guru

3 weeks ago

Hi, @Abhishek Chava1
Hope you are doing well

If my response resolves your query, kindly mark this response as Helpful/Correct.


 

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