Unable to Add Step to navigate All Case Module in HR Agent Workspace

[iztgokul]

Hello everyone,

I’ve created a test case using ATF to submit one HR Service, and it’s working fine overall. However, I need to impersonate a test user to verify the case details in the backend.

So far, I’ve added the following steps:

• Step 1: Impersonate the user

• Step 2: Navigate to HR Agent Workspace module

From this point, I’m unable to add the next step to click on the All-case module within the workspace. Has anyone faced a similar issue or have any suggestions on how to proceed?

Thanks in advance!

[Shaqeel]

Hi @iztgokul 

This is a very common limitation when working with ATF and Workspace experiences like HR Agent Workspace or Workspace Agent Client.

Since these workspaces are built using UI Builder (SPAs – single-page apps), the traditional ATF navigation steps may not recognize or interact with internal components like "All Cases" directly.

You can try Custom UI steps.

Workspace support in ATF is limited, so not all interactions are natively testable.

Regards

Shql

[Ankur Bawiskar]

@iztgokul 

there are limitations when it comes to using ATF with workspaces.

try to use Custom UI steps.

If my response helped please mark it correct and close the thread so that it benefits future readers.