unable to see HR Case Record History in agent workspace for hr case management

vijani
Giga Guru

As an admin i should see the Record History but am unable to see the HR Case Record History in agent workspace for hr case management
Please help on this. 

vijani_0-1767004454768.png

 

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@vijani 

you are admin and not able to see Record History for any HR case?

which table is present in that related list for Record History?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

yes, I am unable to see the history and the table is sys_history_line

@vijani 

not able to see any data for any HR case?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No, I can see all the data expect this Record History