unable to view KB in portal

nameisnani
Mega Sage

Hi Team - 

 

we have issue in HRSD 

 

we are trying hit - https://devPPPS.service-now.com/kb 

 

after that we are not able to redirect to knowledge page 

 

getting bellow error - 

 

can any one please help me why this issue 

 

where i need to fix this issue 

 

please provide screenshots for quick resolotuion .

 

 

 

 

 

 

 

nameisnani_0-1781236011770.png

 

3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @nameisnani 

 

Read this post on Similar concern:

 

Redirecting from Service Portal (/sp) to Employee Center (/esc) Without OOB Message 

 

Also you can check

Redirecting from Legacy Portal to Employee Center (ESC) in ServiceNow 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

@Tanushree Maiti 

Links are not worked for me 

 

could you please help me with stepps 

 

Also cilent wants to see HR realated knowledge articles in one place @Tanushree Maiti