We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

unable to view KB in portal

nameisnani
Giga Sage

Hi Team - 

 

we have issue in HRSD 

 

we are trying hit - https://devPPPS.service-now.com/kb 

 

after that we are not able to redirect to knowledge page 

 

getting bellow error - 

 

can any one please help me why this issue 

 

where i need to fix this issue 

 

please provide screenshots for quick resolotuion .

 

 

 

 

 

 

 

nameisnani_0-1781236011770.png

 

3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @nameisnani 

 

Read this post on Similar concern:

 

Redirecting from Service Portal (/sp) to Employee Center (/esc) Without OOB Message 

 

Also you can check

Redirecting from Legacy Portal to Employee Center (ESC) in ServiceNow 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

@Tanushree Maiti 

Links are not worked for me 

 

could you please help me with stepps 

 

Also cilent wants to see HR realated knowledge articles in one place @Tanushree Maiti