Unexpected redirect to $m.do#/home
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3 hours ago
We have recently started experiencing intermittent redirect to $m.do#/home. Our Tier 1 users alternate between HR Agent Workspace to handle chat interactions and native/legacy/classic HR Case to manage most cases.
Users are randomly being redirected to the m.do page. Even using a standard bookmark link to the nav home page is redirecting to the $m.do#/home page. The only fix appears to be clearing browser cache,
It is not easily reproduced and it has happened to different users randomly. Most users in Tier 1 are using the same favorites.
Has anyone experienced this and have a fix to prevent it from happening?
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53m ago
I am not trying to go to the portal....users are working in the native ui and just using links to an HR Case, when they get redirected.