Users are unable to create expense line under hardware asset

[Manisha30]

HI All,

We have an issue where few users are unable to create expense line under hardware assets. When trying to create the expense line it is showing record not found. Even i have checked the ACL and they do have the required roles to create but still unbale to do it so.

Can someone provide your expertise over here?

Thanks in Advance!!!
Manisha

[SANDEEP DUTTA]

Hi @Manisha30 ,

The required roles to create Expense Line : asset, contract_manager (core UI and Hardware Asset Workspace only).

[Manisha30]

Hi @SANDEEP DUTTA , thanks for the response. Even with asset role they are unable to create expense line, when they click on new button and trying to submit it they don't see any expense line created under that asset. Thank you

[SANDEEP DUTTA]

Hi @Manisha30 ,

Check with any other user with the same asset role.

[Manisha30]

checked it but no luck.