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‎06-17-2025 02:28 AM
Hi,
I have a use case where I have the following conditions:
Group is xyz
User.Area is xyz
User.Management Level is xyz
Can I create an HR Criteria that has the conditions for Area and Management Level, then derive a user criteria and check for the group in the user criteria?
And if I do that is "Match all = true" needed?
Solved! Go to Solution.
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‎06-17-2025 02:31 AM
Hello @Julia Baus ,
Match all = true will not be needed.
If my response was helpful, please mark it as correct and helpful.
Thank you.
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‎06-17-2025 02:31 AM
Hello @Julia Baus ,
Match all = true will not be needed.
If my response was helpful, please mark it as correct and helpful.
Thank you.
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‎06-17-2025 02:33 AM
You can also use all three of these elements with user criteria. Simply add the group via the Group field, and then use a script in the advanced field with match=true.
Thank you.
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‎06-17-2025 02:57 AM
you can configure HR Criteria using conditions to check for the Area and Management Level
then create user criteria from HR Criteria
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader