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‎11-29-2020 08:16 PM
Dear Experts,
I am looking for a way to add variables editor on the HR Task, I configured the formatters in System UI, but it is not working. My requirement is like below.
- The user submits a record producer to create a case
- HR Task 1 is created and assigned to the manager of the subject person
- The manager should have the ability to adjust the variables in the variables editor section. This is to correct the information submitted by the user.
- HR Task 1 will be closed by the manager
- HR Task 2 will be created and assigned to the respective payroll team for action. Variables editor should be present here too.
- The payroll team closes HR Task 2 which will complete the case
I am planning to handle HR task creation via a workflow.
Please advise on the variables editor for HR Tasks.
Best Regards,
Gowdash
Solved! Go to Solution.
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‎12-05-2020 09:27 PM
Thanks for marking my response as helpful.
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Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-05-2020 09:27 PM
Thanks for marking my response as helpful.
Let me know if I have answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader