Want to copy the attachments from parent to child case

saic2
Tera Contributor

I want to know that if we have 5 attachments in parent case and I need an ability to select and copy only 2 out of 5 attachments into child case. Is It possible? 

6 REPLIES 6

shubhamseth
Giga Sage

@saic2  You can give a try to use Flow designer by using copy attachment option. 

give a try and let me if that works for you. 

let me know if you need step by step process to do. 

Issue resolved? → Mark as Correct


Found value? → Mark as Helpful


AdamSL
Tera Contributor

Definitely possible as highlighted. You could build an easy flow for the use case.

 

however, why would you want to duplicate attachments ?

you could just as well create a related list in the child case to show the attachments on the parent. Then you wouldn’t duplicate files.