when user approves it the PDF is not attaching to the HR case.

Teju Dhoran
Kilo Sage
Kilo Sage

Hello All,

We have a HR service on Workforce admin table and when we create a case Document task gets attached in which PDF document will get generated. When assigned user approves that doc then the generated PDF should get attached to the particular HR case.
The issue is when user approves it the PDF is not attaching to the HR case.
Does anyone have any solution on this?
Thank you!

5 REPLIES 5

@Teju Dhoran Does your other process that is working have a fill action, or is it going straight to review as well? It sounds like a configuration issue if this works for other processes. Is the other process that is working in the same COE/table?

 

Regards,

Mike