Resolved! HRSD
Hi Team, need an business rule if table is "x_cacei_s2p_travel_expense" and country is "Germany" then assignment group is "STP - T&E Germany "
Forum Posts
Configurable workspace
Hi All,In the legacy workspace there was a bell icon , we migrated to hr case management for configurable workspace. We would like to know from where we can enable the bell icon in the configurable workspace. Please help us on this.Thanks in advance...
HR Cases visibility
Hello everyone!I am currently seeking for best practices around the visibility of HR Cases on the backend.There is already an OOTB business rule "Restrict query" that comes together with "Human Resources: scoped app core" plugin and from my understan...
Customize Email Composer - HR Agent Workspace
Hello Team,I wanted to add new encrypted field in composer email form. is this possible? Please let me know if any one come across with similar requirement.Please find the screen shot of compose email form where i need to add new field.
Resolved! Report on record producer submission
Hi all,I need to create a report i.e., when a user submit the record producer i.e., inquiry. This will create a case in hr table. I need to create a report where the it has to consist the the data of inquiry and also what all the data the user submit...
Hide Declarative Action Button on HR Agent Workspace if No Related List Records are Found
Hi, I have a Download button displayed in a related list on HR Agent Workspace using the UX Declarative Action implemented as Client Script. If the related list is empty, I would like to hide that button.I've tried applying the client conditions on t...
Resolved! CIS-HR Exam Questions: which is the correct answer?
1. If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity? A . the activity must be manually closed by the HR professionalB . the Lifecycle E...
Resolved! Copy attachment from reference field table record to particular record
Copy attachment from reference field table record to particular record
Change request - Request Approval- Service Operations Workspace
After the form is filled and save if we click on the 'Request Approval' button on the form it will ask to do the 'Risk Assessment' in the related list. If Risk assessment is done only then it will change state to assess after clicking the Request app...
Use DocuSign integration within a Lifecycle Event Onboarding Case
Hi all, In my current implementation we would like the HR team to have a task to upload an unsigned contract in the lifecycle event in ServiceNow.After the contract is uploaded, we would like the employee / new hire to sign the document using DocuSig...
What is ref_ac_columns and how to use it?
I have these requested for and Associate ID fields referring to the sys_user table in the catalog item form.I want these fields to be filled automatically bases on the logged in user using ref_ac_columns.Can someone tell me how to achieve it?
Reporting
I am trying to fetch report from ER Case table, where the requirement is that if in the table any record(for example subject person/opened for/short description) is blank in the excel it should be mentioned as no and if data is present then in the ex...
User unable to see Topic in HR core
Hello,A certain user is unable to see a topic created in HR core. We have a situation where two parent topics are created in 2 different scopes 1 is custom and 1 is Human Resource : coreHe is able to see everything in Custom scope, however is unable ...
when employee clicks servicenow link, it creates prepopulated case
is this possible? Is it possible that when them employee clicks on the servicenow link, it creates a HR Case with prepopulated information?
HR Configurable agent workspace
Hi All,I am configuring HR Configurable agent workspace i need to know where in the ui builder should i make the changes to not display the interaction record list and disable it in the record menu too. I am migrating the workspace from classic work...
