Inbound actions
Hi All,I want to populate assignment groups based on subject of the mail via inbound action scripting, but current. assignment_ group ='sys id of group' is not working. It shows error as cannot assign null value to the g...
Hi All,I want to populate assignment groups based on subject of the mail via inbound action scripting, but current. assignment_ group ='sys id of group' is not working. It shows error as cannot assign null value to the g...
Hi All, This script is not wokring and i am written in Human resource core scope: var shrt_desc = current.short_description; var lastwords = shrt_desc.trim().split(/\s+/); var ab = lastwords[lastwords.length - 1]; var cd= ab.toString(); // ...
kindly help me to write a script include that will show only "location" values of sys_user table should shown, and Payroll Working Location(u_payroll_location) values should hide in drop down
Hi All, Can you tell me how store Last word one of the variable : short Description :HR Profile GET API failure for cili In this case i want to store Cili in on of the variable, Can you help me . Thanks and Regards,chandan
I would like to create a portal for external users to view Knowledge articles and submit catalog items by accessing a URL. Any suggestions on how I should approach the problem ? Thanks
Hi All , I want to fetch the last word from the short description and store in the one of the variable :var gr= current.short_description;var words = s.trim().split(gr);var lengthOfLastWord = words[words.length - 1];gs.print(lengthOfLastWord); var a...
Hi Team, can you please help to remove approval field is showing in the front end of service portal
I am trying to utilize the existing order guide in the lifecycle Onboarding Event by selecting Automated Order Guide as fullfiller activity. When I test it it is throwing an error (see below) Anyone has any experience?
I have an old link and wondered if there is a new location to share with a client.
Hi All, We have created transform map but while doing bulk upload only admin person can use the transform map ,but hr admin person not able to access the bulk upload in the load data table , can anyone tell me where i need to remove the role in the ...
When Attaching link to the article it leads to the article in the4 full screen/backend mode, while we would expect it to show in the HR portal. Therefore agents do not use it so often. Can we reconfigure it to show hr portal version?
Hello Community,How can we disable the the download pdf button on the e-signature template on the portal ?This is a task created on the service portal for the candidates to sign. We need to disable the highlighted download button so that the candidat...
I am trying to add 28 days to a date variable based on date selected in another variable (i.e. both variables are mapped with form fields and the client script should run on employee service center and the HR case form as well). I have written an onC...
Hello!! I am trying to translate the tooltip which appears while hovering in agent workspace at the contextual side panel HR configurable workspace.I have also investigated the following tables sys_ui_message, sys_translated_text, sys_translated. But...
Now create recently archived several workbooks. Would anyone have in local files..SLA config workbook, Notifications workbook and AgentWorkspace workbook
