Where a link for an "awaiting acceptance" is hardcoded?
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01-11-2024 04:57 AM - edited 01-11-2024 04:57 AM
Hello.
When the case is in "awaiting acceptance" status a user can approve it or not and in ESC this window is visible.
If you will press this link small link ("Diversity button on a picture above) you will be redirected to a new page:
But the link do not work: "record not found"
There is also a strange sys_id but do not exists no where, Not in user table, sysapproval, todo and more....
We would like to know what is generating this link, what is this sys_id, and what this link should redirect to?
But we are unable to find what is generating this link.
Please advise.
Thx
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