Which script include is using the system property
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 11:10 PM
Hi All,
I found the system property which is defaulting the priority to 2 when vip users raise hr cases. I want to know which script include is using the system property. Is there any other way to find the script include other than going through each one.
Thanks in advance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 11:49 PM
Hi @kali ,
to go the System Definition >Script Includes
in filter add like below
script contains gs.getProperty('property name'); run the filter
then you will get easily
Please mark helpful & correct answer if it's really worthy for you.
Thanks,
BK
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-18-2024 12:06 AM
Hello @kali ,
To quickly identify the Script Include using the system property, you can navigate to the Script Includes table and apply a filter on the Script field. Use a search query like this: script contains "gs.getProperty('property_name')"
This will help you find any Script Includes that are using the specific system property without having to manually check each one.
Let me know if you need further assistance!
Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Regards,
Aniket