Why dashboard component is not working?

[Vasu ch]

Hi all,

I'm trying to add dashboard feature in HR workspace. During workaround I did the following:

Created a new workspace module for HR workspace and added sn-dashboards-overview  component to it.

Now when I open this module in HR workspace I'm able to see the dashboards like below.

But when I click on the dashboard to open, nothing is happening. I'm expecting the relevant dashboard to open. How can I do that? Are there any further instructions to be followed? 

[Harneet Sital]

Hi Vasu, 

Have you been through the following links already?

https://docs.servicenow.com/bundle/sandiego-now-intelligence/page/use/par-for-workspace/reference/wo...

https://community.servicenow.com/community?id=community_article&sys_id=030432dedb49fc5092bb0b55ca961...

If the answer has helped you, please mark the answer correct/helpful. Thank you.

-Harneet

[Vasu ch]

Hi,

I referred those links already. 

1) Since I'm working on HR Workspace I can't add dashboard viewport component to the landing pages. 

2) I followed the exact steps they mentioned in the above community link. Here I'm only trying to use different component. For sn-dashboard-app-container component everything is working good. But if I try the same procedure for sn-dashboards-overview it is not working.

[Community Alums · Accepted solution]

HI @Vasu ch ,

sn-dashboards-overview  component won't work for HR Workspace.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Kalpana7]

hi @Sandeep Dutta - We are facing the same issue in agent workspace.
it creates the dashboard but no data displays.

it again says we can choose or create a dashboard.

kindly advise.

Also if we choose the option of creating a custom module and custom landing page on click on the report data(example single score number) the list data render in new tab instead of displaying the results in the same page, like it does in the Home page module of the Agent workspace.

Regards,

Kalpana Vijayakumar