Hello, I want to translate an email notification, but when I click on “Request Translation” a record is created. When I open the record it's read only and I can't edit it, nor can I see where I can approve it to see the translation. Thanks.
Trying to work out if there is a way with document template scripts to have a different header and footer on page one of a document?The requirement is for full width header and footer images on page 1 (page number is OK), and then just page numbers o...
Hello,I am looking to add a notification sending action to my flow.The notification I created is under the sn_hr_core_case table.I selected sn_hr_core_case in the table field, but when I try to access the notification selection field, the notificatio...
Hi Team,Has anyone implemented an 'Automated Order Guide' for lifecycle events? I would like to understand how it works and how we can automate the process. Is it something we need to auto-populate the variables for submission.Thank You,Sriraj
I have created 1 inbound email action which is currently checking if the user is an external one and setting the opened for and opened by as guest. The piece of code is as follows:-current.priority = 3;var bodyText = email.body_text;if (!bodyText) ...
Hi All, Can someone Please help me on the below query, Want to create the checklist for HR task , please help me to achieve this
I noticed that if a case was submitted via the portal, there is additional information that is available when pulling up the request (the variables from the record producer and additional details tab which also shows the variables):These values are f...
Hi Team, We have a requirement to create a inbound email action in HR Case Management.Requirement:- If a user sends a mail to company123@gmail.com then if the user is not in the allowed list then the user should get a Rejection Email, but it was not ...
We are facing an issue after the Xanadu upgrade. When a case is transferred, the original case's state changes to 'Canceled'; however, the case remains active. As a result, the SLAs are still running."Where can I find the script that updates the acti...
Hi, how can I access the HR Case Management application and its related modules in PDI for practice? Regards,Khan
We have an onboarding Lifecycle Event that is not closing when all the tasks are complete. When the related activity/activities are marked as closed complete the Lifecycle event does not close.The Lifecycle event has 4 possible activities defined but...
Hi Team,Iam learning scripting and i have one use case.Get the manager reference to user table from HR profile and populate on other scoped table field. var hrProfileGR = new GlideRecord('sn_hr_core_profile');hrProfileGR.addQuery('sys_id=04556f50471f...
Hi, Does anyone knows if Service Delegation works for HR task? or do we need Granular Delegation for this to work? I can't see any documentation on this. Thank you.
Hello All,In the Now Learning CIS-HR course it is mentioned as HR Admin without the Admin Role can add users to Groups but when i have tried by logging in with the user who have HR Admin Role only(Not Admin) is not able to add users to Group.Screensh...
I have a requirement to allow HR Admins the ability to add hr members to hr groups. I found that an user with the sn_hr_core.admin role is not able to add members to HR groups. Do they also need the user.admin role? I would prefer not to give them ...
