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Journey Designer

Hello Fox,I am trying to get values (bank details and some documents) from new hire before Day 1 of onboarding where he only have access of separate portal. On portal he can see his task and the current status of his onboarding process. My aim is to ...

Resolved! Assign Mass Training Tasks?

Hello, wondering if anyone here has ever had a project like this. We'd like to assign a video training to employee's, which we'd normally do via an HR Task, generated via a Case on an individual basis. However, we're wanting to find out if it possibl...

maxstnr by Tera Contributor
  • 593 Views
  • 2 replies
  • 0 helpfuls

Show Due Date as Business days in Tasks/To-Dos in the Portal

I have a requirement to show the Due Date for the HRC records which are currently in Awaiting Acceptance state. I have created a BR to populate the Due date in the HR Case which is showing as 5 business days correctly but in the portal it's showing a...

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arijtis by Tera Expert
  • 466 Views
  • 2 replies
  • 0 helpfuls

Close complete button in hr agent workspace

Hii have a close complete button in hr agent workspace which is configured in sys_ux_form_action.LIST(attached screenshot), it is a declarative action type button but i have changed to UI action just because we need the UI action script(which we cust...

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sri vijaya by Tera Contributor
  • 684 Views
  • 1 replies
  • 0 helpfuls

Lifecycle event demo data is empty in Xanadu release?

lifecycle event demo data empty in Xanadu release any explanation please this question is directed to servicenow employees or someone have a answer please ? Lifecycle event demo data is empty in Xanadu release?

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ELMAHDI by Tera Expert
  • 278 Views
  • 2 replies
  • 0 helpfuls

Resolved! Are Dashboard Groups and Groups the same?

Are Dashboard Groups and Groups for Users the same Groups? E.g. Do you need to create a Group with users before assigning Dashboards into a group? Or are Dashboard Groups independent of Groups and users?

I'm unable to create journey

cannot create the journey from the list view, I'm also not getting option of build journey in journey designer and from the portal also I can't.If i impersonate with manager then following is the view but still unable to create the journeyhave added ...

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How to update HR case fields directly with Employee form

Hi All. Can someone please help me on the below query.I have two fields in HR case form, i want update the field information through employee formsI have created employee form  and template with HR task type is Collect Employee Input.but its not upda...

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nikhitha24 by Tera Guru
  • 1153 Views
  • 3 replies
  • 0 helpfuls

HRSD Campaign

I want to create campaign while following  the below steps All > Content Experiences > Content Experience Builder>new Not able to set Audience field due to which campaign can't saved. Kindly help me out with the issue 

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Simona6 by Tera Contributor
  • 407 Views
  • 4 replies
  • 0 helpfuls

Resolved! Xanadu less demo data on HRSD

Hello community, When installing HRSD plugins as shown:Human Resource Scoped App: CoreHuman Resource Scoped App: SecurityHuman Resource Scoped App: LifeCycleEventHuman Resource Scoped App: IntegrationsCase and Knowledge Management  I did make sure to...

ELMAHDI by Tera Expert
  • 653 Views
  • 4 replies
  • 2 helpfuls

How to import word articles in HR Agent Workspace

Hi everyone, I hope you are doing well. Recently, working with HR Agent Workspace, I tried to import a word file for a Knowledge article and I could not find how.In the "normal backend" (not workspace), it is in a related link:In HR Agent Workspace i...

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rafas_10 by Tera Guru
  • 403 Views
  • 1 replies
  • 0 helpfuls

Architecture

Does Servicenow solution follow either a microservice N-tier architecture (preferred) or a standard 3-tier software architecture ( (miinimum)

Mansor2 by Tera Contributor
  • 1320 Views
  • 3 replies
  • 0 helpfuls