Manage HR Catalog displaying code vs content
When I navigate to Manage HR Catalog I get this screen, can you please help.
Forum Posts
Assigning a view when the record is accessed from a related list
I created a new view to have it default to it when the record is opened from a related list. What should be specified in the view rule to indicate that?
How to add the trigger condition for the flow once the hrcase created via inbound action
Hi All, Can someone help on this please,User case:How to add the trigger condition for the flow once the HR case created via inbound action, Once the HR case is create in that case i need to create HR tasks for that caseCreated flow designer and adde...
Resolved! ACLs and deleting attachments
Kia ora, Hoping for some advice on an ACL query (or might need to resort to business rules). I've read a number of community posts and none of them seem quite right. The business requirement is for users to not be able to delete attachments and not v...
Image on the ESC portal causing issue
HI All I have a situation that I need add an image above the search bar on ESC portal, I have added a background image on the container but it appears as a thin line on the portal. Please find the below screenshot and help me understand the posible s...
Roadmap for ServiceNow Benchmarks product for HR Service Delivery?
Hello HRSD community, I recently learned about the ServiceNow Benchmarks product, which allows customers to feed anonymized instance data to a SN aggregator database that allows you to measure the success of your implementation against other customer...
How HR Cases are assigned to agent.
I need some information about how HR cases are assigned to agents, assignment is determined solely by the number of active cases the agent has, if cases in "Awaiting Acceptance" status are included in the agent's capacity, or what the criteria is. if...
Change enablement design workshops PowerPoint slides
Can someone please share the template for 'Change enablement design workshops PowerPoint slides'
how can we map with watch list person on case from variable set watch list field
How can we map a watch list person on a case using the variable set for the watch list person with the out-of-the-box script new sn_hr_core.hr_ServicesUtil(current, gs).createCaseFromProducer(producer, cat_item.sys_id) without using record producer s...
CMS
Hello Team, how can I search CMS in Xanadu version of service now? Also I want to learn about CSS and HTML how it works in SNOW. I am new in service now. Any leads/suggestion would be appreciated.
Performance Analytics Historical data
Hi Guys... I have an issue with my HRSD survey PA. I have created a dashboard that shows all surveys for a period. I included two jobs. One on-demand job for historical data and the other is a daily job.I want the dashboard to always include the hist...
Unable to find option for Transfer case functionality in Predictive Intelligence Flow
We are leveraging our Predictive Intelligence model to accurately predict the HR Service and Request Type values during HR case submission. By doing so, we can ensure that even if a requestor enters incorrect values, our system will automatically upd...
HRSD Metrics Timeline Error
Hey HRSD Community! We've wanted to look into metrics. I noticed HRSD has one OOTB metric definition 'Assignment Group Duration for HR Case'. However, it's not set to timeline. Additionally, when I do I check off Timeline and click Metrics Timeline ...
How To Translate Variable Set Title For Record Producer.
We have created "Please add the names and ages of all children in the employee's family" variable Set.Need to Translate it based on users Language.I have tried with translated Name/ fields, Translated Text, messages But Not workingPlease find the bel...
Resolved! Reports - Catalog Item
How can we create a report on a specific catalog item where we want the data to be populated based on the Variables.Catalog Item - XYZVariable - Var1 , Var2 , Var3 ,Var4 Use Case - Create a Report where the report shall have the columns , Column 1 - ...
