Why Onchange Script runs while reloading the page

[Linga Suvetha1]

Hi,

I have written an onchange client script code to populate some info message when some conditions are met.

But the info messages are populated while reloading the page.

//Script

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading) {
return;
}
var cat = g_form.getValue('category');
var sub = g_form.getValue('subcategory');
var bs = g_form.getValue('business_service');
var grp = g_form.getDisplayBox('assignment_group').value;
var usr = g_form.getValue('assigned_to');
if (cat == 'hardware' && sub == 'broken device (unusable)' && bs == '026bab04db3044102db740a505961975' && grp.startsWith('TCS') && usr == '') {
g_form.addInfoMessage(getMessage('breakfix'));
}
//Type appropriate comment here, and begin script below
}

[Danish Bhairag2]

Hi @Linga Suvetha1 ,

Can u replace the code with below n check if it still runs?

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
var cat = g_form.getValue('category');
var sub = g_form.getValue('subcategory');
var bs = g_form.getValue('business_service');
var grp = g_form.getDisplayBox('assignment_group').value;
var usr = g_form.getValue('assigned_to');
if (cat == 'hardware' && sub == 'broken device (unusable)' && bs == '026bab04db3044102db740a505961975' && grp.startsWith('TCS') && usr == '') {
g_form.addInfoMessage(getMessage('breakfix'));
}
//Type appropriate comment here, and begin script below
}

Thanks,

Danish

[Linga Suvetha1]

Hi Danish,

Thanks for the reply..But the issue is still there..

The onchange script still popup the message while loading the page

[Danish Bhairag2]

Hi @Linga Suvetha1 ,

Can u share the snip of ur whole code plz i mean the whole page of onchange script & also the popup message which is appearing.

Thanks,

Danish