Adding a user to the watchlist automatically
Hi All,Whenever a hr case is created and assigned to a particular assignment group , a user needs to be added in the watchlist automatically . Thanks in advance
Forum Posts
why ui policy validation on date field not working on HR agent workspace?
Hi All,Actually we have one custom date field, it need to allow only past days , so i have created one ui policy on that, it working on the Backend case form, and i changed the view to workspace then also it works fine, but it not working on the HR a...
Resolved! How to add Subject person's manager to custom field once HR case created?
Hi all,Actually i have requirement that, basically we have few custom fields on the case form, on that there is one list collector field called " Involved User", so here once we create a case , then automatically "Subject person's " manager need to ...
Service Activity - Trigger Conditionally
Hey HR-Community, I was wondering if anyone of you has ever "customized" the flow that is used to create HR Tasks, Child Cases and Approvals for HR Services with the "Service Activity" Fulfillment Type so that they could also use "conditions"? I do r...
Resolved! New HR Case Creation from the Email sent to already Closed HR Case
Hello Experts, I have a requirement where in User is Sending Email for the already closed HR Case. Right now we have a Function where the reply is getting recorded as Comment in the Case. I need to implement the solution where in a new HR Case is g...
HR Task assign to manager if future manger is empty
Hi Team, HR task needs to assign a manager if the future manger is empty. If the future manger is not empty HR task needs to assign a future manger How to achieve it
"display only" components to show values from different tables for same hr profile record uib worksp
Hello Experts,I have a customized UI builder page, that includes hr profile for employees.see the attached screenshot, there are "display only" components, each one shows a different table fields. also tables has same "hr profile" key field (referenc...
Access/Asset Provisioning for new joiners (Onboarding) via ServiceNow HR Solution
We wish to automate the process of Access/Asset (Laptop) Provisioning for new joiners (Onboarding) via ServiceNow HR. Hiring Manager should be able to initiate Account/Badge/Laptop. He should be able to make changes to the budle and provide recommend...
Transfer case state set to inactive and remains state to transferred.
I have set state of original case as "Transferred" and now I want to make that case inactive. But when I set that case to active false, its state also changed to "Closed Complete". But I want to keep state as "Transferred".can you please help me with...
Auto populate assignement group hr template
Hello, Need help with business rule script to autopopulate a HR task with an assignment group.
Resolved! Docusign webhook not returning status back to ServiceNow
Hi, I am facing an issue that when we trigger the docusign flow from servicenow, its sending the template for signature in DocuSign. After document is signed in docusign envelop status is not getting updated in servicenow. Can anyone help on this? T...
Resolved! Show Hide condition on the record producer
Hi everybody, I would like to understand how to set up show/hide conditions for specific variables on the record producer. For the following variables, the show/hide condition should be 'only show if "Do you already have the car?" is true':'your car,...
gtranular delegtagtion
gtranular delegtagtion
Resolved! How can we manage HR services in IT in Esc Portal?
Hi All,Actually i want change or add some more HR services to particular category in IT in esc portal So please help me to where should i edit those things?ThanksRamu
Closed cases
Hi All, I have created a flow using flow designer such that after a case is closed complete , a new case should be created whenever the old case is commented. But this flow should not run for cases who have been accepted by awaiting acceptance workf...
