Hi All,Actually we have two fields " leave and financial", on both case and HR task form, so whenever case created by updating these values, we need to copied to on the fields on HR task and these fields are editable , so if the assigned to person ch...
Can anyone help out how to implement adhoc approval for HR case in HR agent workspace? And how many ways to do implement?
In ATF i have opend a form set the field value validation and submitted the form....So after the form gets submitted it goes to a perticular person mentioned there for approval/ rejection.....How to approve or reject the approval in ATF?
I want to add the approve/reject button in the awaiting acceptance email notification to the "opened by " user for the case. Once the "opened by" user select approve should trigger mail with: I accept the Solution (User can input his own body message...
I'm trying to setup email on the Employee Relations case form. I created a template, but I'm not sure why I can't generate the template on the case.
Hi All,Basically, we have two fields 'Subject Person', Employee Records, So here 2nd field refers to the Case table, so here(in 2nd field) i want to display the records of other Record producer(HR cases) related this particular subject person ? Pleas...
Hi All,Why after calling email script in notification next word goes into next line?as you can see in below screenshot (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, ...
In HR Agent Workspace, I duplicated the "Create Request" OOB from Incident. Is there a way to redirect me to the HR Catalog only? Currently, it's redirecting to the old catalog item (sc_cat_item) Here is the oob workspace script, I need similar for H...
Hello Team, In HR cases the assignee is unable to see the country details of the user and due to current configuration, the HR cases are getting assigned to by default people services global group. Kindly suggest on this. What need to be checked. Th...
Hello guys, I am facing an issue with notifications for a HR admission process. Basically, i configured a notification to be sent when a new employee is admitted for the company, but i can't get the variables (like employee name) which are filled in ...
Hi All,Is there a fax feature in servicenow , such that users fax their documents and a case is created in servicenow.Thanks in advance
Hi experts,We have a knowledge block created with article body and inserted into below knowledge article. On the portal when we a non english user translated the article, translation is only displaying KBB number and short description but not the art...
Hi All,On the HR task we have checklist items , so my concern like need to restrict user to close the task without check the all check list items, before state moved to complete , he must need to check the checklist assignments? So please help me to ...
Hello experts, After creating a HTML document template, I was asked if the HR Agent could add their signature image to the document before passing the completed document to the employee. Instead of having a static image in the document template, it w...
Hi All,Actually we have created HR tasks from HR service by automatically, so whenever case is created one task was created automatically, so on that task i need to display few checklist items which are mandatory to close that task? So please help me...
