Workspace view additional comments widget transfer HR case message
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12-01-2024 03:24 AM
HI,
After transferring a case using the "transfer to a new case number" method, I expected to see the following message: "Case was transferred from HRCXXXXXXXXX." Unfortunately, this message does not appear in the additional comments widget. Could you please advise on how to resolve this issue?
Thank you in advance for your assistance.
Best regards,
Tal
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