PowerShell Probe Script Utility

This was created based on Chris Maloy's Command Line Probe Script Utility Blog (http://community.servicenow.com/blog/christophermaloy/command-line-probe-script-include)I modified this to send PowerShe...

Runbook Automation - RBA - Setting the AccountExpires Date field in AD

In an Active Directory RBA integration, when setting the user data for the AccountExpires attribute you will need to convert your date into a Windows File Time format. If you try and set your date att...

ServiceNow Masters Seminar Series

Join ServiceNowGuru experts Mark Stanger and Jacob Andersen for the first installment in the Masters Seminar series. In this 30-minute webinar, you'll learn about additions to the ServiceNow Models an...

Showing Requested Item Attachments on the Catalog Task Form

NOTE: I've written two newer posts that may be of interest:TNT: "Related Attachments" Related ListTNT: Improving the Attachments List ViewYou may want to read them instead of continuing on with this o...

Expanding the Stage Field by Default on the Order Status Page

I was curious about a question someone asked on the Community about auto-expanding the stage field on the Order Status page for Service Catalog Requests, so I did a little digging and came up with a p...

Snappcast - Episode 18 debugging

Guy joins us for a debugging session, great performance and troubleshooting tips in here.Subscribe on iTunes:http://itunes.apple.com/us/podcast/snappcast/id538839587(click "Read more" or the post titl...

Tracking user behaviour with Cohort Analytics

After a break from blogging here on the ServiceNow community I wanted to post about some really cool work we've done recently.As part of our internal systems revamp we've been taking a fresh look at K...

How To Use Subscription Notifications To Send Email And SMS Messages

I had a customer want to set up a notification that users could subscribe to. They wanted the notifications to be email and SMS. I could not find any real good step by step explanation on how to do th...

A different take on Request Management

A quick update for those of you that were interested in our Work Request Management application.We decided that an additional application was needed to enabled us to reduce the complexity around handl...

ServiceNow Admin training for Australia, New Zealand, and SE Asia (Dec 11-13).

Just a quick announcement to let the community know that we are now offering our 3 day System Admin training for APAC (East Australian timezone) in virtual classrooms over Adobe Connect. Course schedu...

#23TweetsOfOctober - The Full Story

In 2012 we have already seen #50TweetsOfBerlin from @j_roberts and #50TweetOfCalgary from @mattberan both of which inspired me to share some of the cool things we have used the ServiceNow platform for...

My First Blog Post

Hello there!Firstly I feel somewhat honoured to have been invited to have my own blog page here in the community. I say this as I am neither a ServiceNow employee or a partner, but in fact a customer ...

Collapse Navigation and Header Frames via Script

Every once in a while I come across some script functions that might be useful given the right requirement. This article is one of those cases. In the post below I'll show you how you can leverage som...

Load and Flatten Remote WSDLs via MID Server

Ever struggle getting a SOAP WSDL from behind a firewall for an integration?I recently created an update set will allow you to load remote WSDL's, flatten them, and generate SOAP Message Functions all...

StartNow - A fresh approach

So why are we taking a different approach to deploying projects? What are the benefits to using StartNow in your ServiceNow deployment or even using it to help deploy any piece of software within your...

Do you use knowledge submissions?

I'm curious how many customers use the knowledge submission workflow, or not.

Controlling decimal field places

Here's a quick post on a simple topic that should save people some frustration. I've seen questions for a while now about setting up the number of decimal places for a field in ServiceNow. ServiceNow ...

Time To Grow Up

I work at a medium sized midwestern software development company. We continually increases revenue by 50% a year after year. We grow at a rate that requires the company to grow up quickly and we haven...

50 Calgary enhancements I'd love to see in Calgary

For those of you not on twitter, I've been tweeting out enhancements I'd like to see in Calgary. Here's the conclusive list. There are a few on here I didn't tweet, and a few that will still be tweete...

ActiveRoles Proof of Concept Automation App

ActiveRoles is a broker for Active Directory administration. It provides workflows and auditing around changes that are done to Active Directory or AD LDS. Instead of making directory changes in Activ...