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Blog Articles

Snappcast - Episode 18 debugging

Guy joins us for a debugging session, great performance and troubleshooting tips in here.Subscribe on iTunes:http://itunes.apple.com/us/podcast/snappcast/id538839587(click "Read more" or the post titl...

Tracking user behaviour with Cohort Analytics

After a break from blogging here on the ServiceNow community I wanted to post about some really cool work we've done recently.As part of our internal systems revamp we've been taking a fresh look at K...

A different take on Request Management

A quick update for those of you that were interested in our Work Request Management application.We decided that an additional application was needed to enabled us to reduce the complexity around handl...

#23TweetsOfOctober - The Full Story

In 2012 we have already seen #50TweetsOfBerlin from @j_roberts and #50TweetOfCalgary from @mattberan both of which inspired me to share some of the cool things we have used the ServiceNow platform for...

My First Blog Post

Hello there!Firstly I feel somewhat honoured to have been invited to have my own blog page here in the community. I say this as I am neither a ServiceNow employee or a partner, but in fact a customer ...

StartNow - A fresh approach

So why are we taking a different approach to deploying projects? What are the benefits to using StartNow in your ServiceNow deployment or even using it to help deploy any piece of software within your...

Controlling decimal field places

Here's a quick post on a simple topic that should save people some frustration. I've seen questions for a while now about setting up the number of decimal places for a field in ServiceNow. ServiceNow ...

Time To Grow Up

I work at a medium sized midwestern software development company. We continually increases revenue by 50% a year after year. We grow at a rate that requires the company to grow up quickly and we haven...

Process User Training Program Update

It's been about 4 months since my first post regarding our Process User Training Program. I'm amazed that the post is close to reaching the 1,000 mark for number of reads.Since that post, I've been gi...

BYOD: How Best to COPE?

First, some numbers you might find interesting, if not a bit frightening.Forrester has publicly predicted that there will be one billion smartphones in use by 2016.Some 350 million of these will be fo...