For three days now, I've delivered what some people consider a form of bloodless torture: a description of bitwise (aka "binary") operators, complete with a bunch of examples in hex and binary. This w...
Wiki upgrade coming today. Navigation, categories, and breadcrumbs have been updated. Cheers to Tech Writer Rachel Sienko for leading this project and doing much of the work. This is an incremental ch...
There's just one more bitwise JavaScript operator left for us to talk about: the exclusive-or (aka XOR) operator, which is "^". There's also one more topic related to the bitwise operators that I'll c...
There are three bitwise JavaScript operators that I didn't talk about yesterday: ">>", ">>>", and "<<". They are JavaScript's shift operators. No, that's not some kind of shady operator like our fello...
Recently I was talking with a customer I'll call Paula who needed to set one particular bit in a numeric variable, to call a Java class that used a "flags" parameter. In this particular case, she need...
As you may know, we've been playing catch-up documenting our APIs. This is some of the most difficult documentation to create, not just for us but for anyone doing what we do. Right now I need to take...
If you write even a few JavaScript programs, you're going to run into situations where you need to make a test, then take some action only if the test had a certain outcome. Probably the most common e...
The h.e.l.p. Blog 3/25/11(here everybody learns plenty) I had the privilege of introducing our new blog last week and this week I am excited to announce our official title "The h.e.l.p. Bog" (here eve...
Geek SpeakI am sure that those who read this blog title, will know instantly that this is pure "Geek Speak". But if you can appreciate this title, you will probably like this example. Use Case:I had a...
Hi everyone,Another piece of new documentation is ready for you. It's another API, this time the GlideMenu javascript class that you can use to customize Context Menus and Context Menu Items:http://wi...
Hi all,We've put out a quick new doc about defining locations, including info about the location hierarchy:http://wiki.service-now.com/index.php?title=Defining_LocationsIf you have any information abo...
Welcome Service-now Community,I would like to start by welcoming all new and current Service-now.com users. This blog is going to follow the learning/training of the Service-now.com platform specifica...
I recently joined Boston University to implement Service-Now. I had come from a large and fast growing retail environment where over almost 3 years I implemented Service-Now. Every day I am amazed at ...
Hi everyone,At the New York Local User Group, a discussion among a number of users cropped up about whether you can use Project Management to manage other Planned Tasks, particularly Release.We put ou...
Hi everyone,Ian Broz put together a nifty little book grouping together all of our wiki articles about our support process. You can get it here:http://wiki.service-now.com/index.php?title=Book:Support...
We are fast approaching the deadline for this opportunity. Please take a a couple of minutes to nominate Service-now.com for the Service Desk Institute Supplier of the Year. The nomination form can be...
Knowledge Management and Knowledge-Centered Support have become seriously hot topics these days. And why not? "Knowledge is power" and robust knowledge management can take ITSM to new levels of succes...
As you may have seen, our own 'MB' laid out a great blog post today on adding custom filters to a reference field lookup. We have more than a few great bloggers here at Service-now publishing useful c...
I recently came across a situation where I wanted to open a reference field lookup with some custom filter. The built in drop down filter is nice, but takes a little time to filter what you want. In p...
Let the rest of the Community know who you are and what you do. I've enabled the signature function for everyone's profile. Fun and easy.My Account > Edit > Comment SettingsCheers,
on:
Calling all Servicenow Developers! How can we impr...
