Yesterday I showed you how you could make a method that could be called like this (assuming, again, that gr contains a user record):var gru = new GRUtil();var roles = gru.getM2MList(gr, 'sys_user_has_...
I was asked recently to create a new app that would manage the shipment of hardware. One of the requirements was to allow the user to Create AND Update the record via a record producer. Normally recor...
The second type of relationship between records I'm going to talk about is the many-to-many relationship. That name is a little bit misleading, as this kind of relationship can be used to implement on...
Anyone familiar with the Service-Now product is very familiar with the "Activity" formatter in tasks. It is a core component to display history for the task. As standard in this activity section comme...
Many tables in Service-now have relationships to other tables. For example, records in the CMDB's network adapter table (cmdb_ci_network_adapter) are generally related to other CIs (such as a computer...
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You may never need to temporarily extend a JavaScript class, but today I'm going to show you how to do it anyway. Why? Mainly because it's a useful introduction into two important concepts: JavaScript...
Much to our chagrin, behind-the-scenes changes and updates on this Community can trigger unnecessary or duplicate email notifications for groups and subscriptions. First and foremost, I apologize for ...
On Friday, I promised (threatened?) to show you yet another way to extend a JavaScript class on the Service-now platform. This new way would let you extend a class provided by Service-now without inte...
This is the day our geekette at right has been waiting for: the day she finds out how to extend a JavaScript class on the Service-now platform. Woo hoo!She want the following code (using our new metho...
The h.e.l.p. Blog(here everybody learns plenty)This week: travel, navigation , and macros!This week Davida and I have had the great honor of making our first customer visit! We packed up our bags and ...
Yesterday I threatened to show you one way to extend a JavaScript class. This is done a bit differently than how the woman at right has extended her hair.We're going to extend GRUtil to add a new meth...
In today's post, I'm going to show you a JavaScript class (in a script include, of course) whose main purpose is to serve as something we'll extend in following posts. There are (at least!) four diffe...
Our annual user conference, Knowledge 11, is being held here in San Diego May 15-19. I highly recommend attending. It offers a huge amount of learning opportunities and the chance to connect with Serv...
Ever had these thoughts....How many open/closed incidents did I have last week, month?How can I trend on the Quantity of something?What has been my trend of loaner computers in the past months?Recentl...
The light bulb just went off for our super-genius at right — finally, it all makes sense to him. What makes sense, you ask? Why, code like this (which I used in my last postgr = this._get_real_gr(gr)...
You can request this update through our service portal: https://hi.service-now.com/Doc for the release is here: http://wiki.service-now.com/index.php?title=June_2011_Preview_2_Release_NotesCheers,
The h.e.l.p Blog 4/8/11(here everybody learns plenty)I am sure you all missed me last week, but I am back and excited for this week's blog.Over the past two weeks among our other activities we have be...
On occasion in this blog, I've mentioned Script Includes (navigate to System Definition → Script Includes) and talked about classes using the prototype.js library. On the Service-now instance, JavaS...
Our confident — and definitely different — girl at right is doing just fine. Sometimes doing things differently in your JavaScript code can be a good thing, too. Consider this perfectly ordinary code ...
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Learn Out Loud: Luck, effort and timing
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Stop guessing which process gets your first AI Age...
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Configure or Customize? You're Asking the Wrong Qu...
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An Update on Recently Archived Community Content
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Calling all Servicenow Developers! How can we impr...
