Multi-session testing

You need to test a CSM flow involving three stakeholders, and you are at your wit's end as you feel frustrated that it requires you to run Firefox, Chrome, and Chrome incognito to achieve three separa...

SN tip #01: SN Utils

Where did you reference that pesky event name, or what implications might it have if you make a small tweak to a script include? Fear no more, find SN Utils and add the extension to your browser. Now ...

Rewind 2022 journey

Hi All, Hope you all are doing well. It has been a great year for me, filled with learning and achievements. As we reflect on the events of 2022, it is important to take a moment to recognize all that...

Integrate ServiceNow with Jira using oAuth 1.0

Why integrate ServiceNow and Jira and why oAuth 1.0 Jira is a project management tool. Many company use Jira to manage projects across the organization. They also use ServiceNow to manage their IT Ser...

My ServiceNow Journey is great so far! RiseUp and take your career in your own hands!

Hello everyone and congratulations for choosing ServiceNow as your career path. I'd like to share my story, hopefully it will be an inspiration for someone out there. Not so long ago, I was far away f...

Service Now Scripting Guide.

Hi Everyone, Fortunately, I received the service now scripting guide. It covers lot of OOB functions and it definitely going to help in your code. I hope, it will help. Regards, Suresh.

The Master Sheet

Connect With Me Architecture Architectural Governance Compilation of architecture resources. Should you Self-Host? Decision tree and resources for determining if on-premises installation is for your o...

Cross Instance Compare Tool (a Global Scope to Scope App journey)

During my first upgrade, I believe it was Jakarta to Kingston, I wrote a little tool that allowed me to compare records from different instances, because I wanted to know if there are any differences ...

2023 MVP and Rising Star nominations are here!

Nomination forms are now live for 2023 Community MVPs and Rising Stars! With your participation, we can continue building a diverse, inclusive, vibrant, and global community. Please apply any day duri...

Certification Self-Test Tool

Certification Self-Test Tool Certification Self-Test Tool helps you to test your applications prior to submitting them for certification. This will be an in-instance experience and will let you run a ...

Announcing our newest Rising Stars of 2022

We are pleased to announce the newest 2022 ServiceNow Community Rising Star cohort. Twice a year we have the honor of inducting new members in our Rising Star program. Let's give a huge round of appla...

Do you want to help improve Alert Systems? Sign up to join us for a user research session!

Calling all IT Operators who work with Alert Systems! Want to help us make design decisions? If so, sign up to join us for a user research conversation! We'd like your thoughts on the designs and conc...

Welcome to the “Innovation Today” podcast!

“Innovation Today” is a thought leadership podcast that explores how organizations use innovative technology and strategy to address industry-specific challenges. Join your host, Spencer Beemiller, Se...

Why Develop on ServiceNow?

Why Develop on ServiceNow? Maybe you know and maybe you don’t know (yet) of why ServiceNow is such a great platform to develop on, but either way - you found yourself here. To take a moment to brag – ...

GlideAggregate SUM not summing correction? Is it summing by groups of your sum field?

Hey all, I just wanted to share some tidbits here....So I was just running a GlideAggregate SUM against sys_attachment in my test instance. The results were, well, weird. Instead of one result that wa...

Instant Collaboration with the Notify Zoom Connector

Incident management is the bread and butter of any ServiceNow IT Service Management implementation. It’s where most organizations start their IT transformation journey, whether they have a well-define...

Now Learning Live is bringing Training to Tokyo!

The TACO Events Team is pleased to announce the launch of the inaugural Now Learning Live Tokyo! We are beyond excited to welcome attendees to the beautiful Akasaka Intercity Air for a three-day, in-p...

ServiceNow's AWS Cloud Discovery Options

ServiceNow's ITOM Discovery enables you to discover cloud services in AWS. Since the London release of the ServiceNow platform, our AWS Cloud Discovery offering has evolved. Servicenow discovery suppo...

Feedback Opportunity! Help us improve the future of our IT Products!

Would you like to help influence future experiences for IT Productivity Tool? If so, we are looking for an Application or Service Owner, Support Engineer, Server Engineer/Specialist, Site Reliability ...

Do you want to help improve the Hardware Asset and Stockroom Management Experience?

Calling All IT Asset Managers, Hardware Asset Managers, IT Asset Analysts, and Stockroom Managers. Do you want to help improve the Hardware Asset and Stockroom Management Experience? If so, we’d like ...