“Writing lives forever, while you may not.” P.T. Barnum, creator of the
modern circus (kind of like a carnival) I've never been a big fan of
carnivals. And now that I'm a parent I'm even less of a fan...
What we heard You told us you wanted to: Quickly find the most severe
issues or the most viewed articles to focus onShare known error
information to coworkers in different methodsSave time communicati...
How do you effectively implement ServiceNow Knowledge Management
Governance for your organization (or client)? It's important to
understand the Knowledge Management Framework and the pieces involved
s...
Greetings ServiceNow Community Members, Please note that all content and
questions posted between September 22 and October 2, 2022, will be
permanently archived on October 2nd. Why? The ServiceNow Com...
ServiceNow Automation Engine enables you to connect your ServiceNow
instances with other apps in your ecosystem. Using our low-code approach
in flow designer, you can design your custom flows supporti...
There are moments in your career that immediately stand out as
transformative. This year’s Global Partner Ecosystem Summit (GPES) was
one of those for me. I came to ServiceNow in part because of a bol...
Are you a CSM Agent? Do you resolve external customer cases or requests
or work closely with Agents? Would you like to help influence future
experiences? If you said yes to any of these questions, we'...
Do you make decisions about professional growth and development for the
employees in your department? If yes, we’d love to speak with you! How
to sign up: Please find a time that works best for you vi...
I joined ServiceNow in 2015, and I've been working with Service Portal
ever since. Before joining ServiceNow, I was building full-stack
applications that used the AngularJS framework, which Service Po...
When you experience an error in ServiceNow, it helps to know you’re not
alone. That’s where the Known Error Portal comes in. It’s a handy
repository of known errors in the ServiceNow product that have...
Do you want to have a direct impact on ServiceNow’s products? We're
seeking feedback on some ideas designed to reduce the number of tools
and portals employees use to resolve computer issues. Are you ...
Do you influence purchase decisions on services added to your product
portfolio? Are you a platform owner, super admin, or business process
owner? Do you use classic lists and forms from 2 or more pro...
Assets vs CIsThose of you who have previously worked in IT Service
Management, on a service desk handling incidents and requests on
Configuration Items (CIs) or services made up of multiple CIs, as a
...
Overview Over the, almost, ten years I have been in this ecosystem I
have realised that many customers think that upgrading an instance is as
simple as scheduling it and leaving the ServiceNow automat...
If you are a Now Support mobile app user, we would love your impressions
of the experience! Taking this short and direct survey will help us
understand how to prioritize features that matter to our cu...
What would you do if you want to track the role assignation in the
platform i.e., which role was assigned/unassigned by whom and when or by
which group? There is a table in the platform 'sys_audit_rol...
Are you new to ServiceNow? Then you probably can’t wait to find out what
the ServiceNow platform can do for you. That’s why we’ve introduced a
new “Welcome to ServiceNow” course that gives you a great...
Live on ServiceNow is an interactive event series to help you adopt,
deploy, and accelerate success from your ServiceNow products. Join us
for live events to learn what's new from ServiceNow, get the ...
Greetings, We are pleased to announce the opening of our bi-yearly
window for 2022 ServiceNow Community Rising Star nominations. 'Make a
nomination' before July 31st! What do I need to submit a nomina...
The Hardware Asset Workspace (new in San Diego) has been on my mind a
lot lately. I had some questions about its purpose and why we should use
it over the existing Asset Workspace. The answer I receiv...