Washington DC Documentation fully translated in 5 languages!

Check out the newest release updates on https://docs.servicenow.com/ and explore 100% translated PDF and HTML content in French, German, Japanese, Korean, and Brazilian Portuguese!  

Vlog-series: The Certified Technical Architect Program.

Vlog-series: The Certified Technical Architect Program. A video series on my experience on the coveted CTA course. CTA, week 0 - Ready to Launch CTA - Week 1 - Architectural Responsibilities, Presenta...

CTA, Week 6 - Security Architecture and Scoped Applications

CTA, Week 6 - Security Architecture and Scoped Applications A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

CTA, Week 5 - Data Strategies and Domain Separation

CTA - Week 5 - Data Strategies and Domain Separation A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

Help Shape the Future of ServiceNow Community – Take Our Survey!

Your Voice Matters, Take our Community Survey and Share Your Thoughts The ServiceNow Community is pulsing with the collective intelligence of its members — from developers starting their journey to ex...

ServiceNow User Research - Survey on Theme Builder

ServiceNow User Research Survey: Theme Builder Shape the future of ServiceNow's Theme Builder experience in this 10-15 minute survey. Survey's Purpose: This survey aims to gather insights on your expe...

Data Migration approach into ServiceNow

Recently, I was assigned by a client to develop a comprehensive data migration strategy, focusing on a tool-agnostic and more generalized approach. I’d like to share the key outcomes of this effort wi...

Automated Performance Profiling

  More content by Jakob Anker Nielsen Connect With Me

ServiceNow Exchange: YouTube Playlists

ServiceNow Exchange is an interactive event series to help you adopt, deploy, and accelerate success from your ServiceNow products. Gain insider tips, proven shortcuts, and practical tools from Servic...

CTA - Week 4 - Agile, Technical Governance, and Instance Strategy

CTA - Week 4 - Agile, Technical Governance, and Instance Strategy A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

How to Chat with GPT of OpenAI directly via Virtual Agent by integrating with OpenAI Assistants API

I have posted How to build ServiceNow user interface (Virtual Agent) on the portal to chat with Chat GPT blog to introduce how to integrating with ChatGPT. This blog will introduce how to integrating ...

CTA - Week 3 - Architectural Standards and EA Alignment

CTA - Week 3 - Architectural Standards and EA Alignment A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

Announcing our 2024 ServiceNow MVP and Rising Star Awardees

We are pleased to announce the 2024 ServiceNow MVPs and Community Rising Stars. The ServiceNow MVP Program recognizes our top individual contributors who are well known by the collective community for...

CTA - Week 2 - Common Service Data Model

CTA - Week 2 - Common Service Data Model A video series on my experience on the coveted CTA course. Follow-up reflections on the cohort discussions. Additional Resources CSDM with Charles the Baker pa...

Hands-on experience to show how to use 12 new features of the Washington DC Release

I have updated my PDI to the Washington, DC, version and played with some features, so I would like to share my hands-on experience here. Washington DC Features: Save a draft of a catalog item Delegat...

Zurick Release Candidate 3 is ready for your PDI

ServiceNow Zurick Release Candidate 3 is ready for PDI . Please follow the following steps to update your PDI. Login in developer.servicenow.com site Click down allow near your name on top right My in...

Cast Your Vote for The Devvies People's Choice Award 2024!

The People's Choice Award voting for The Devvies 2024 is officially open, and we need your input to honor the most innovative and impactful app of the year. We have 10 finalists who were carefully sel...

CTA - Week 1 - Architectural Responsibilities, Presentation Skills, and Feedback Culture

CTA - Week 1 - Architectural Responsibilities, Presentation Skills, and Feedback Culture A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen C...

The ServiceNow Career Time-Machine Series - Robert Fedoruk

The ServiceNow Career Time-Machine Series - Robert Fedoruk ServiceNow is rocketing along with explosive growth and significantly impacting the world of work. The ServiceNow community is also growing, ...

ServiceNow Knowledge Management Authoring Experience – 10-Minute Survey

All ServiceNow customers are welcome to participate. Is authoring articles, managing, or curating content for your company’s Knowledge Bases part of your job responsibilities? Help evaluate the Servic...