Moving up the Community Ladder!

Welcome to the ServiceNow Community, your gateway to enthusiastic individuals, passionate about technology and our platform. We get a lot of individuals asking about how to level up through the Commun...

Celebrate CreatorCon Reaching Level 10 and Dive into a Decade of Memories!

Hey there, Community friends! We've got some exciting news to share. Can you believe it? CreatorCon is turning 10 this year! It's been a journey filled with innovation, collaboration, and countless me...

ServiceNow {GenAI Inside Track} Now Assist for IT - Video series intro

In today's rapidly evolving technological landscape, businesses face the constant challenge of staying ahead of the curve to meet the ever-growing demands of their customers. ServiceNow, a pioneer in ...

ServiceNow Analytics - Research Survey

ServiceNow Analytics Survey Would you like to help shape the future of your ServiceNow Analytics experience? If so, we'd love you for you to participate in our survey. All feedback is welcomed. About ...

The CreatorCon Community Hub is Open!

March is upon us, and with it comes the lead up to the event of the year... CreatorCon! CreatorCon, the heartbeat of our ServiceNow Community, is all about YOU – the developers, admins, architects, pr...

CTA, Week 7 - User Experience Strategy

CTA, Week 7 - User Experience Strategy A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

Washington DC Documentation fully translated in 5 languages!

Check out the newest release updates on https://docs.servicenow.com/ and explore 100% translated PDF and HTML content in French, German, Japanese, Korean, and Brazilian Portuguese!  

Vlog-series: The Certified Technical Architect Program.

Vlog-series: The Certified Technical Architect Program. A video series on my experience on the coveted CTA course. CTA, week 0 - Ready to Launch CTA - Week 1 - Architectural Responsibilities, Presenta...

CTA, Week 6 - Security Architecture and Scoped Applications

CTA, Week 6 - Security Architecture and Scoped Applications A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

CTA, Week 5 - Data Strategies and Domain Separation

CTA - Week 5 - Data Strategies and Domain Separation A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

Help Shape the Future of ServiceNow Community – Take Our Survey!

Your Voice Matters, Take our Community Survey and Share Your Thoughts The ServiceNow Community is pulsing with the collective intelligence of its members — from developers starting their journey to ex...

ServiceNow User Research - Survey on Theme Builder

ServiceNow User Research Survey: Theme Builder Shape the future of ServiceNow's Theme Builder experience in this 10-15 minute survey. Survey's Purpose: This survey aims to gather insights on your expe...

Data Migration approach into ServiceNow

Recently, I was assigned by a client to develop a comprehensive data migration strategy, focusing on a tool-agnostic and more generalized approach. I’d like to share the key outcomes of this effort wi...

Automated Performance Profiling

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ServiceNow Exchange: YouTube Playlists

ServiceNow Exchange is an interactive event series to help you adopt, deploy, and accelerate success from your ServiceNow products. Gain insider tips, proven shortcuts, and practical tools from Servic...

CTA - Week 4 - Agile, Technical Governance, and Instance Strategy

CTA - Week 4 - Agile, Technical Governance, and Instance Strategy A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

How to Chat with GPT of OpenAI directly via Virtual Agent by integrating with OpenAI Assistants API

I have posted How to build ServiceNow user interface (Virtual Agent) on the portal to chat with Chat GPT blog to introduce how to integrating with ChatGPT. This blog will introduce how to integrating ...

CTA - Week 3 - Architectural Standards and EA Alignment

CTA - Week 3 - Architectural Standards and EA Alignment A video series on my experience on the coveted CTA course. More CTA Vlogs More content by Jakob Anker Nielsen Connect With Me

Announcing our 2024 ServiceNow MVP and Rising Star Awardees

We are pleased to announce the 2024 ServiceNow MVPs and Community Rising Stars. The ServiceNow MVP Program recognizes our top individual contributors who are well known by the collective community for...

CTA - Week 2 - Common Service Data Model

CTA - Week 2 - Common Service Data Model A video series on my experience on the coveted CTA course. Follow-up reflections on the cohort discussions. Additional Resources CSDM with Charles the Baker pa...