Are you a mobile app developer? Looking for an opportunity for your
feedback to shape the mobile app experience? If so, we're currently
improving the way mobile apps are built using ServiceNow and wou...
We want your feedback on a new feature focused on engaging the IT
workforce with rewards and recognition! We are seeking feedback on
design concepts that aim to engage team members in their role throu...
So i was needing to get the current date/time in a specific timezone the
other day. I know that you can easily generate it with the current
user's timezone with either of these: gs.info(gs.nowDateTime...
ITSM, CSM, and HR Agents - are you open to a call with our User Research
team? ServiceNow Research is currently measuring the impact of
productivity between our user interfaces. We would love to share...
Prologue What you are about to read is based on a true story, though
with a twist. I can tell you that this occurred on midnight Friday the
13th (dun dun duuun). I am not kidding. That is when this go...
The Council In ServiceNow, we have an architectural council review where
the most complex issues are brought up in an expert forum of Platform
Architects. The goal is to uncover potential steps to sol...
The Council In ServiceNow, we have an architectural council review where
the most complex issues are brought up in an expert forum of Platform
Architects. The goal is to uncover potential steps to sol...
IntroductionSome features, despite of existing for a long time are not
well-known after all, and this seems one of them, so here is an article
that may help people reduce their workload when publishin...
We are pleased to announce the 2023 Community MVPs and Rising Stars. The
ServiceNow Community MVP Program recognizes our top individual
contributors who are well known by the collective community for ...
The Fall of the Omniscient Business Analyst If you have been involved in
any development, you will have met the issue of not drawing back the
curtains. Unless the organization is mature, a requirement...
Service Graph Connector for Infoblox Overview Service Graph Connector
for Infoblox will import Subnet and IP Address from Infoblox to the
ServiceNow CMDB quickly, seamlessly, and securely. It is built...
Note: To request for early release to the Utah release, please log into
Now Support (HI) Service Catalog and follow the section below “How do I
Self-Register Early Release”. Why do we provide early re...
This is your ServiceNow platform when following prescriptive guidance
blindly. In one hundred meters, say 'to heck with it' and drive your car
into the lake. - that sounds about right. ServiceNow is a...
Upgrade Preview Did you know you can cheat in the upgrade process and
get a sneak peek at skipped changes? Look into the documentation for the
Upgrade Preview Module You can get an estimate of upgrade...
Are you going to sneak in an upgrade of ServiceNow during the Holiday
downtime and still dreading it a bit anyway? Ever wondered what the
actual process for skipped change management looks like, as pr...
Welcome to another baking session featuring Charles the Baker and a
sprinkle of Common Service Data Model. As with any blog post with
respect for itself, I will start by quoting A. Einstein to lend my...
Table of Contents Introduction Platform Solutions Platform Logs Health
Assessment Other Services Introduction Sometimes ServiceNow is just
slow. But is it your internet connection, or is the entire en...
I doubt it is just me. I have this gut feeling that most of us struggle
to understand the emperor's new cloth, the Common Service Data Model
(CSDM). And I think most of us know that the model is as in...
Thunder clashes, and an evil developer is heard cackling madly from a
closed workshop of horror. She just finished stitching on her latest
addition to her ServiceNow platform. "That is exactly what th...
I have implemented a lot of ServiceNow platforms and applications. Maybe
you have. If you have, then this article should resonate with your
experience. If you are in the progress of implementation or ...