The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Chat
Engage in real-time communication via instant messaging between users in an instance with ServiceNow Chat. (Click to see all Chat Knowledge Base articles)
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)
Language and Translations
ServiceNow offers plugins that allow you to translate most of the instance into a particular language. (Click to see all Language and Translations Knowledge Base articles)
Project Management
Create and manage projects of all sizes, from small projects with a few tasks to large portfolios of projects that contain complex tasks with various relationships and dependencies. (Click to see all Project Management Knowledge Base articles)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
SLA
Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA) (Click to see all SLA Knowledge Base articles)
UI Policy
Create and manage the user interface with UI policies (Click to see all UI Policy Knowledge Base articles)
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)
