The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
CloudDev - CMDB
Provide core functionality for the configuration management database, modules for hardware and configuration items with CloudDev CMDB. (Click to see all CloudDev CMDB Knowledge Base articles)
Configuration Management
Build and maintain the logical service configurations of the infrastructure and application domains that support a service with configuration management. (Click to see all Configuration Management Knowledge Base articles)
General User Experience Solutions
Optimize the user experience for a custom way to use and navigate your instance. (Click to see all General User Experience Solutions Knowledge Base articles)
- Determining how SLAs are attached to records | service level agreements (KB0541345)
- Changing knowledge article Text field default text (KB0546743)
On-call Rota
Find the right person within a group to assign an incident or task with On-call Rotation. (Click to see all On-call Rota Knowledge Base articles)
Platform
Manage fields, function and tasks within the ServiceNow platform. (Click to see all Platform Knowledge Base articles)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
- Price in a Catalog Request is not updated if Requested Items change (KB0546692)
- Service Catalog Macro type variables not hidden in Task (KB0546699)
- Spaces before Select Box variables on order guide (KB0546706)
- Attachment UI not working for end users (non-admin) when editing Catalog Items added to their shoppi...
UI Policy/Client Script
Create and manage UI and client scripts with UI policy and client scripting. (Click to see all UI Policy/ Client Script Knowledge Base articles)
